Questions and Answers

What age do I have to be?
Anyone over the age of 16 up to 65.
Do I have to live in Devon to be able to loan a bike?
Yes, our organisation helps anyone who lives within the county boundaries of Devon.
Do I need a licence?
You will need to hold either a provisional or a full UK driving licence and a CBT (see do I need lessons). Anyone under the age of 18 will need parental/guardian consent.
How much will it cost?
It depends on which bike you choose or which is suitable for your needs. Our scooters start from £25 a week.
What is included in the cost?
The bike, road tax, fully comprehensive insurance and we will loan you a protective jacket. A helmet can be purchased at a reduced rate of £40 from Devon Wheels 2 Work.
How do I pay for my bike?
The first three weeks payment are paid in advance and then every two weeks after that by chip and pin.
How long can I have the bike for?
Our loan periods are 6 months (loan extensions beyond this period are possible). At the end of the loan period, we may be able to help you buy your own vehicle at a very competitive price (or offer you a finance option, subject to status).
Do I need lessons first?
Compulsory basic training or ‘CBT’. A one day course is compulsory, which will give you training to a nationally recognised standard. If you don’t already have a current valid CBT certificate this training must be completed before you are able to take loan of your scooter or motorbike.
What happens if my bike breaks down or needs a repair?
During the loan period we provide free services and safety checks for your vehicle. We have a mobile workshop facility, which means we can come to you. Minor problems with your machine can often be fixed at your home, if we do need to bring the bike into our workshop we offer a replacement machine subject to availability.
What happens if my bike is damaged?
You are responsible for any loss or damage to the bike up to a maximum of £350 per incident.
How do I organise getting a bike?
Please contact us on 0845 0944308 (local rate or 01409 220357. If you would like to send us an email with any enquiries, our address is: admin@devonwheels2work.co.uk
 
 

 


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